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  • Videos
    • Managing the sales week
    • Managing individuals
    • Face to face communications
    • Growing your business
    • Building effective teams
    • Customer service
    • Strategy
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Managing the sales week

Gain detailed insights into the key activities that help you manage the sales week

5 videos.
  • How to hold people accountable
  • How to manage your time
  • How to lead staff
  • How to run a sales meeting
  • How to run an end of week meeting

Managing individuals

Leadership behaviours to help maximise performance from all your team members

5 videos.
  • How to listen effectively
  • How to conduct a performance review
  • How to provide effective feedback
  • How to set goals with your people
  • How to coach to improve skills

Face to face communications

Acquire all the necessary skills to support the management of your customer relationships

5 videos.
  • How to present effectively
  • How to understand customer needs
  • How to pitch a new product
  • How to overcome objections
  • How to prepare for a negotiation

Growing your business

Fundamental actions that ensure you get the most out of your business

7 videos.
  • How to manage a project
  • How to prospect for new business
  • How to create a business plan
  • How to create 90 day plans
  • >>3 more...

Building effective teams

Understand and apply practical processes that underpin team success

6 videos.
  • How to build your team
  • How to interview new staff
  • How to motivate others
  • How to run a workshop
  • >>2 more...

Customer service

Differentiate your business through great customer service

5 videos.
  • How to create a customer service cul…
  • How to deal with difficult customers
  • How to demonstrate instant customer …
  • How to take ownership of customer is…
  • How to engage customers on a persona…

Strategy

Strategy

5 videos.
  • How to solve business issues
  • How to develop a value proposition
  • How to approach business strategy
  • How to grow a business
  • How to create an operating rhythm

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